1. Every time I try and link my Beatport or Soundcloud it says invalid token
   1. Do you have a Beatport Link Advanced subscription or a Soundcloud Go+ Account? Those subscription levels are required for connection to DJ apps**.**
2. Is Tribe XR crossplay between Steam and Meta platforms?
   1. Yes
3. Tribe doesn’t start or I see the desktop spectator mode. Virtual Desktop isn’t working and SteamVR starts up.
   1. Try going into the Oculus PCVR app and go into General Settings. If OpenXR runtime says SteamVR, then click the button to switch to Oculus. Try Link after that and close SteamVR before starting Tribe.
4. I get a crackling sound on PCVR
   1. Check to make sure your sample rate is set to 48 kHZ
5. I want to cancel Tribe, will I be charged?
   1. If you cancel within the 7 Day Trial you will not be charged and after the trial is complete you will still have access to a limited version of Tribe.
6. Is Tribe free?
   1. There is a free 7 Day Trial. If you cancel you will still have access to a limited version of Tribe.
7. How Do I cancel my subscription
   1. If you are on a Quest standalone device you can cancel from your Meta phone app in your Account settings, or in the Settings menu inside of your headset
   2. If you are on Steam you can cancel your subscription from Account Details and clicking on Manage My Subscription.
8. How can I refund an annual subscription I activated by accident?
   1. You can request a refund from an accidental purchase by going to the Meta Refunds website.
   2. Return or refund your product, game, app or gift | Meta Store
9. I bought Tribe previously so why it is asking me to subscribe?
   1. You do not need to pay for a subscription if you have previously purchased Tribe XR. Some users who purchased before a certain date did not automatically get grandfathered into the free Tribe for Life subscription. Reach out to Tsickle on Discord or email [email protected] and he will set it up for you.
10. Can I use Tribe on desktop with a mouse and keyboard without a VR headset?
    1. Yes, you can run Desktop mode on the Meta Link PCVR app by clicking on the 3 dots on the Tribe icon in your library, and starting in Desktop mode. You can also run the Steam version by selecting the non-Steam VR option on startup.
11. How do I use Tribe with a Rift-S?
    1. You can subscribe to Tribe via the Meta Quest store webpage, on the Tribe product page, and then run the Meta Link PCVR app with the same account you subscribed with
12. How do I log out of Dropbox or Soundcloud or Beatport?
    1. We don’t currently have a log out option for streaming services. The workaround on PC is to delete a file that stores the password which is located in the game files SAVED folder. On Quest, you will need to reinstall Tribe to sign out.
13. Can I use Spotify?
    1. Unfortunately Spotify doesn’t support any DJ apps including Tribe.
14. How much does Tribe XR Cost?
    1. Tribe costs $9.99 per month, $79.99 per year and $199 for lifetime subscription.
15. What equipment does Tribe XR have?
    1. Tribe XR has Pioneer DJ CDJ-3000 players, DJM-900 and DJM-V10 Mixers as well as Tribe Decks, Starter Decks, Tribe Acid Synth and the Tribe Drum Machine.
16. Why is my music not loading?
    1. Using tracks ripped from streaming services can cause issues. Extra large FLAC files may have issues loading as well.
17. Will Tribe have the RMX-1000 effects unit?
    1. There are no current plans for a simulation of this equipment, but Tribe aims to work on an effects unit of our own at some point in the future.
18. How do I become a DJ for Tribe XR?
    1. Tribe has a Resident DJ program that allows skilled VRDJ’s to stream weekly to our Twitch channel and participate in events. You can apply by reaching out to Tsickle on the Discord
19. Why are my tracks not playing?
    1. If you are on PCVR and the play/pause and cue buttons are not lit up, try changing the audio devices in the Settings Menu